Returns & Exchanges
At Nestasia, we strive to ensure your home shopping experience is seamless, offering a hassle-free 7-day return policy for items that don't perfectly fit your space. Whether you received a damaged product or simply changed your mind, we are committed to making the exchange or refund process as smooth as possible.
Initiate Request
Visit our Returns Center within 7 days of delivery and enter your order ID and email address to select the items you wish to return.
Quality Inspection
Ensure the products are unused, in their original packaging, and include all tags; our team will review your request and approve it within 24-48 hours.
Reverse Pickup
Once approved, we will arrange a free reverse pickup from your doorstep; please keep the package ready for our logistics partner.
Refund or Exchange
After the item reaches our warehouse and passes quality checks, we will process your refund to the original payment method or ship your replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing